FAQ

Frequently asked questions

Russell James Windows & Doors are door manufacturers based in Kettering. Take a look at our frequently asked questions here, or give us a call!

Get in touch

Door manufacturers with a business based around your needs

At Russell James Windows & Doors we get a lot of questions about what we offer and how our service works. Please take a look at our frequently asked questions for some of the most common queries. If you have any queries that aren't addressed here, please give us a call! Our friendly team will be happy to help.

Do you supply and fit?

Yes, we can manufacture, supply and expertly fit your windows and doors.
Do you offer a supply only service?

Yes, we offer a supply only service to both the public and trade customers.
What colours can I choose from?

We have more and more colours becoming available. Anthracite, pebble and agate are very popular at the moment!
How quickly will I get my windows?

For standard colours, we aim to meet customers' supply only orders within a week. Supply and fitting times vary but we aim to complete the job within one month from a confirmed order.
How much is the deposit?

To confirm your order we require a 40% deposit.
What do I need to do to prepare for installation?

It can be helpful to remove vehicles parked close to the property and also any furniture or belongings within the working area. However, our team will be happy to help on the day to ensure an accessible and safe working environment.
How long is the warranty?

We make all our windows and doors to a high standard and guarantee them for up to 10 years. If you have any problems call us and we'll have a look.
Can you fit vertical sliding windows?

Yes. Although they are more expensive than standard casement windows, they do look amazing in older traditional properties. Please visit www.roseview.co.uk for a wealth of options available.
Do you sell composite doors?

Yes, as well as supplying uPVC windows and doors, we also provide composite doors.
How much does a composite door cost?

Prices vary depending upon the style you choose. Contact our customer service representative for a free no obligation quote.
What colour composite doors do you offer?

We have 8 standard colours or you can choose any RAL colour from the RAL colour chart. With hundreds of different glass options available, you can design a bespoke door to perfectly suit your home.
Have you got any modern designs?

Yes, please call in for a brochure showing our full range.